Terms and Conditions
§1 Applicability to Consumers and Definitions
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in their version valid at the time of ordering.
(2) A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (Section 13 of the German Civil Code).
§2 Conclusion of Contract, Storage of Contract Text
(1) The following regulations on the conclusion of contracts apply to orders placed through our online shop at http://marleneraymakers.shop.
(2) In the event of a contract conclusion, the contract is formed with:
Marlene Raymakers
Sorauer Str. 8
10997 Berlin
Germany
(3) The presentation of goods in our online shop does not constitute a legally binding contract offer on our part, but is merely a non-binding invitation for the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) When an order is received in our online shop, the following rules apply:
The consumer makes a binding contract offer by successfully completing the order procedure provided in our online shop.
The order takes place in the following steps:
1) Selection of desired goods
2) Booking a personal consultation
3) Discussion of details
4) Binding order through contract signing
(5) Storage of the contract text for orders placed via our online shop: We will send you the order details and our terms and conditions via email. The terms and conditions can be viewed at any time at http://marleneraymakers.shop/terms. Your order details are no longer accessible via the internet for security reasons.
§3 Prices, Shipping Costs, Payment, Due Date
(1) The stated prices include the statutory value-added tax and other price components. Any shipping costs are additional.
(2) The consumer has the option to pay by advance payment, PayPal, credit card (Visa, Mastercard, American Express).
(3) If the consumer has chosen to pay in advance, they are obligated to pay the purchase price immediately after the conclusion of the contract.
§4 Delivery
(1) All items we offer are made to order and customised for each buyer. As such, they are not immediately ready for dispatch. The estimated delivery time for each product will be specified in the product description. Generally, our delivery time ranges from 4 to 8 weeks, depending on the complexity of the order and current production volume.
(2) The delivery period begins, in the case of advance payment, on the day after the payment order is issued to the transferring bank and for all other payment methods on the day after the contract is concluded. If the period ends on a Saturday, Sunday, or public holiday at the place of delivery, the period ends on the next working day.
(3) In case of any expected delays in the delivery time, we will promptly inform you and provide an updated estimated delivery date.
(4) The risk of accidental loss and accidental deterioration of the sold goods passes to the buyer only upon handover of the item, even in the case of a sale involving the carriage of goods.
§5 Retention of Title
We retain ownership of the goods until the full payment of the purchase price.
§6 Right of Withdrawal for Customers as Consumers
Exceptions to the Right of Withdrawal
Please note that the right of withdrawal does not apply to contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalised. As our products are made to order and customised for each buyer, they are exempt from the standard right of withdrawal.
However, this does not affect your statutory rights regarding defective goods or incorrect deliveries.
§7 Data Protection
(1) All personal data is treated confidentially. Our privacy policy, which can be viewed here, applies to the collection, processing and use of personal data.
(2) By placing an order, the customer agrees to the storage of their data. The data will only be used to process the order and will not be passed on to third parties.
(3) The customer has the right to free information about their stored personal data at any time, as well as a right to correction, blocking or deletion of this data if applicable.
§8 Applicable Law and Jurisdiction
(1) These Terms and Conditions and all legal relations between us and the consumer shall be governed by the law of the Federal Republic of Germany. For consumers, this choice of law only applies to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has their habitual residence.
(2) The place of jurisdiction for all disputes arising from this contract is Berlin, Germany, insofar as the customer is a merchant, a legal entity under public law, or a special fund under public law.
§9 Severability Clause
Should individual provisions of this contract be invalid or unenforceable or become invalid or unenforceable after conclusion of the contract, the validity of the rest of the contract shall remain unaffected. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come closest to the economic objective pursued by the contracting parties with the invalid or unenforceable provision. The above provisions shall apply accordingly in the event that the contract proves to be incomplete.